Keep care connected.
Day and night.
Bring your clients, caregivers, schedules, and billing into one home care CRM. Let optional AI handle calls and follow-ups under your agency’s rules.
Already have a system? Add after-hours support.
- Visit updates
- Contact family first
- Care plan
- Companion care
Call-off confirmed.
The whole agency.
One connected workspace.
From the first inquiry to the next invoice, keep the work of running a private-pay home care agency together. Built for the office, connected to caregivers and families.
Swipe to explore more features
See the week. Know who fits.
Plan recurring visits, check availability, and spot open shifts. Caregiver matching considers credentials, client preferences, work limits, and drive time.
Explore schedulingSeptember 21–24
| Client | Mon 21 | Tue 22 | Wed 23 | Thu 24 |
|---|---|---|---|---|
| EEleanor M. | 9:00 AM–1:00 PMMaria D.Scheduled | 9:00 AM–1:00 PMJasmine R.Scheduled | 9:00 AM–1:00 PMDevon P.Scheduled | 9:00 AM–1:00 PMMaria D.Scheduled |
| RRobert J. | 1:00–5:00 PMJasmine R.Scheduled | 1:00–5:00 PMDevon P.Scheduled | Open shift1:00–5:00 PMCoverage needed | 1:00–5:00 PMJasmine R.Scheduled |
| DDorothy A. | 8:00 AM–12:00 PMDevon P.Scheduled | 8:00 AM–12:00 PMMaria D.Scheduled | 8:00 AM–12:00 PMJasmine R.Scheduled | 8:00 AM–12:00 PMDevon P.Scheduled |
Scheduling built for home care
Build recurring schedules, match caregivers to clients, offer open shifts, and manage time off. See availability, drive time, and overtime as you plan.
Day, week and month views · Caregiver matching · Shift swapsOne place for every client
Keep inquiries, client records, care plans, contact preferences, and family communication together. Give the office the context behind every visit.
Intake and referrals · Care plans · Family accessForms that fit your agency
Create assessments, incident reports, service agreements, and visit checklists. Collect responses in the office, from caregivers, or through a family link.
Form builder · Ready-to-use templates · Signed acknowledgementsA connected caregiver team
Give caregivers their schedule, GPS clock-in, visit tasks, notes, messages, and pay statements in one app. Manage hiring, credentials, and documents from the office.
Caregiver app · Visit verification · Credentials and HRFrom the visit to the invoice
Turn verified visits into invoices using your rates. Manage family splits, long-term-care insurance packets, payment reminders, and bank or card autopay.
Billing and invoicing · Online payments · QuickBooks OnlineThe business behind the care
Review payroll, export to your payroll provider, and see performance by office. Keep tasks, messages, reports, and approvals in the same workspace.
Payroll exports · Reports · Multi-office operations
Software that helps move the work forward.
Let the AI answer calls and texts, collect details, and start the next step under your business rules. Call-off coverage, missed clock-in follow-ups, and new-client inquiries move through the same records your team uses.
Your team sets the conditions, notifications, and approvals. AI features are optional and off until you enable them. Scheduling, forms, billing, and everyday work also run without AI.
Your CRM and your after-hours solution. Choose where to start.
One plan either way. Start with the CRM or the after-hours line, and expand when you’re ready.
Run your agency on HeyHomeCare
Your primary home care CRM: scheduling, client management, forms, billing, and invoicing in one workspace. Add agentic capabilities on your terms; every workflow also works with AI off.
Keep your system, add the after-hours line
Add after-hours support around your scheduling system, where a connection is available and authorized. HeyHomeCare answers calls and texts, follows your business rules and leaves a record for the morning.
Moving from AxisCare: the importer checks your data, runs both systems side by side so you see every difference, and switches on the day you choose. Leaving: export all of your data as CSV files at any time. One plan with unlimited caregivers, calls and texts. Pricing is set with each agency — talk to us.
From the first call to the next step.
When a caregiver calls off, HeyHomeCare gathers the details and follows your coverage rules. Your on-call manager stays in control, and the office has a record to review.
Explore call-off coverageIllustrative workflow. Emergencies always reach a person.
Every conversation, handled — and on the record.
Your team opens HeyHomeCare in the morning and sees what happened overnight, what's still open, and what needs a person. The example below is sample data.
This morning · 6 AM – now
Sick call-out — coverage found in 4 min.
Client
Visit
A clear path to your next system.
How long it takes depends on where your schedule lives: connecting AxisCare is an API token; moving your whole agency over runs side by side first.
Choose how you'll use it
Keep AxisCare (an admin creates an API token; WellSky and AlayaCare are coming), or run your agency on HeyHomeCare and bring your clients, caregivers and schedules over with the importer.
Write your business rules
Choose what happens in each scenario and who is told. Safe defaults are filled in: a call-off asks your on-call manager first. Try it on the test bench before any caregiver hears from it.
Point the caregiver line, go live
Forward your number after hours, or port it, so caregivers and families call the number they know. The office can watch, listen to or take over any call from the dashboard.
What it never does.
Emergencies reach a person
A fall, an injury, a bite or a threat is transferred live to your team at once. It never gives clinical advice and never handles an emergency alone.
Your business rules decide
Whether a call-off asks your on-call manager first or starts outreach is your setting. Who is contacted, when and how is yours too.
The caregiver first
A missed clock-in reaches the caregiver before the client or family, and everything reverses if they made it after all.
Never the wrong caregiver
Blocked caregivers, licenses for skilled shifts, office boundaries and client preferences are respected on every offer.
Never acts as the caregiver
It never clocks anyone in or out and never writes care notes for them. It nudges and sends the clock-in link.
Everything on the record
Every call-off, clock-in chase and inquiry is on a record the office reads in the morning, with CSV export.
The things every agency director asks first.
A 25-minute call to see if we fit your operation.
We'll walk through your scheduling, client management, and billing needs—and how the CRM or after-hours solution fits your agency.