Your home care CRM. With the next step built in.
From $500/month for up to 50 active caregivers: scheduling, client management, forms, billing and invoicing, with agent capabilities included. Your agency chooses when AI acts and when a person decides.
Start your CRM
The whole agency.
One connected workspace.
From the first inquiry to the next invoice, keep the work of running a private-pay home care agency together. Built for the office, connected to caregivers and families.
Swipe to explore more features
See the week. Know who fits.
Plan recurring visits, check availability, and spot open shifts. Caregiver matching considers credentials, client preferences, work limits, and drive time.
Explore schedulingSeptember 21–24
| Client | Mon 21 | Tue 22 | Wed 23 | Thu 24 |
|---|---|---|---|---|
| EEleanor M. | 9:00 AM–1:00 PMMaria D.Scheduled | 9:00 AM–1:00 PMJasmine R.Scheduled | 9:00 AM–1:00 PMDevon P.Scheduled | 9:00 AM–1:00 PMMaria D.Scheduled |
| RRobert J. | 1:00–5:00 PMJasmine R.Scheduled | 1:00–5:00 PMDevon P.Scheduled | Open shift1:00–5:00 PMCoverage needed | 1:00–5:00 PMJasmine R.Scheduled |
| DDorothy A. | 8:00 AM–12:00 PMDevon P.Scheduled | 8:00 AM–12:00 PMMaria D.Scheduled | 8:00 AM–12:00 PMJasmine R.Scheduled | 8:00 AM–12:00 PMDevon P.Scheduled |
Scheduling built for home care
Build recurring schedules, match caregivers to clients, offer open shifts, and manage time off. See availability, drive time, and overtime as you plan.
Day, week and month views · Caregiver matching · Shift swapsOne place for every client
Keep inquiries, client records, care plans, contact preferences, and family communication together. Give the office the context behind every visit.
Intake and referrals · Care plans · Family accessForms that fit your agency
Create assessments, incident reports, service agreements, and visit checklists. Collect responses in the office, from caregivers, or through a family link.
Form builder · Ready-to-use templates · Signed acknowledgementsA connected caregiver team
Give caregivers their schedule, GPS clock-in, visit tasks, notes, messages, and pay statements in one app. Manage hiring, credentials, and documents from the office.
Caregiver app · Visit verification · Credentials and HRFrom the visit to the invoice
Turn verified visits into invoices using your rates. Manage family splits, long-term-care insurance packets, payment reminders, and bank or card autopay.
Billing and invoicing · Online payments · QuickBooks OnlineThe business behind the care
Review payroll, export to your payroll provider, and see performance by office. Keep tasks, messages, reports, and approvals in the same workspace.
Payroll exports · Reports · Multi-office operations
Software that helps move the work forward.
Let the AI answer calls and texts, collect details, and start the next step under your business rules. Call-off coverage, missed clock-in follow-ups, and new-client inquiries move through the same records your team uses.
Your team sets the conditions, notifications, and approvals. AI features are optional and off until you enable them. Scheduling, forms, billing, and everyday work also run without AI.
Start with the whole platform. Or start after hours.
Run your agency on HeyHomeCare
Start your native home care CRM online from $500/month for up to 50 active caregivers. Scheduling, client records, forms, billing and agent capabilities with 3,000 AI call minutes per month are included. SMS is quoted separately. Turn on AI under your own business rules; the CRM also works with AI off.
- Scheduling: recurring schedules, the week, day and month board, open shifts, copy week and undo
- EVV: GPS clock-in in the caregiver app, clock-in by phone, and a review queue for visits outside your rules
- The caregiver app in English and Spanish: visits, tasks, notes, mileage, pay statements and documents to sign
- Client management, care plans, medications, hospital stays, and a family page with schedules, messages, and online pay
- Forms for assessments, incident reports, service agreements, and visit checklists
- Billing: invoices from completed visits, split payers and long-term-care insurance, bank or card autopay, payment reminders, QuickBooks Online
- Payroll: overtime rules by state, a register you approve, and export files for ADP, Paychex, Viventium and Gusto
- Reports by office, a report builder and CSV exports of all your data
Keep your system, add the after-hours line
Talk to sales about after-hours-only service or connecting your scheduling system. Ask your current CRM account manager about API access. Supported actions depend on vendor approval, your agency access and a validated connection.
- The AI answers after hours: call-offs and replacement coverage, late and missed clock-ins, new-client inquiries, caregiver questions
- Emergencies always go to a person; the AI never gives clinical advice
- Your business rules decide each step, and your on-call manager is always behind it
- AxisCare connection options are reviewed with sales: confirm API access, records and supported write-back actions before relying on them
Coming: WellSky Personal Care (your agency buys API access from WellSky; WellSky’s API can’t reassign a shift, so a covered shift becomes a note and a text to on-call) · AlayaCare (built; switched on once AlayaCare’s partner agreement is in place)
Talk to salesMoving from AxisCare: the importer checks your data, runs both systems side by side so you see every difference, and switches on the day you choose. Leaving: export all of your data as CSV files at any time.
Self-serve CRM starts at $500/month for up to 50 active caregivers, with agent capabilities and 3,000 AI call minutes per month. SMS is quoted separately. Larger agencies, additional call usage, after-hours-only service and integrations: talk to sales.
Covering other agencies’ phones? Explore HeyHomeCare for after-hours providers.
Start your CRM. Make it yours.
Set up your agency online. Need more than 50 active caregivers, after-hours-only service or an external scheduling connection? Talk to our team.