For private-pay home care agencies

Your home care CRM. With the next step built in.

Scheduling, client management, forms, billing, and invoicing in one platform—with optional AI agents that follow your agency’s business rules.

See it for your agency
heyhomecareScheduling
Plan the weekMonday, September 21
Mon 21Tue 22Wed 23Thu 24Fri 25
9:00 AM–1:00 PMAssigned
Robert J., illustrative client
Robert J.Companion care
Jasmine R., illustrative caregiver
Caregiver · Jasmine R.
2:00–6:00 PMAssigned
Dorothy A., illustrative client
Dorothy A.Home support
Devon P., illustrative caregiver
Caregiver · Devon P.
Availability, client preferences and work limits, together.
Illustrative schedule · Sample data · Works with AI off
Your primary home care CRM

The whole agency.
One connected workspace.

From the first inquiry to the next invoice, keep the work of running a private-pay home care agency together. Built for the office, connected to caregivers and families.

Swipe to explore more features

See the week. Know who fits.

Plan recurring visits, check availability, and spot open shifts. Caregiver matching considers credentials, client preferences, work limits, and drive time.

Explore scheduling
heyhomecareIllustrative product view
Schedule

September 21–24

Week view
ClientMon 21Tue 22Wed 23Thu 24
EEleanor M.
9:00 AM–1:00 PMMaria D.Scheduled
9:00 AM–1:00 PMJasmine R.Scheduled
9:00 AM–1:00 PMDevon P.Scheduled
9:00 AM–1:00 PMMaria D.Scheduled
RRobert J.
1:00–5:00 PMJasmine R.Scheduled
1:00–5:00 PMDevon P.Scheduled
Open shift1:00–5:00 PMCoverage needed
1:00–5:00 PMJasmine R.Scheduled
DDorothy A.
8:00 AM–12:00 PMDevon P.Scheduled
8:00 AM–12:00 PMMaria D.Scheduled
8:00 AM–12:00 PMJasmine R.Scheduled
8:00 AM–12:00 PMDevon P.Scheduled
Review availability and work limits before assigning a visit.
Sample data · Explore the real workflows in a demo
The CRM, plus optional agentic capabilities.Explore all features

Scheduling built for home care

Build recurring schedules, match caregivers to clients, offer open shifts, and manage time off. See availability, drive time, and overtime as you plan.

Day, week and month views · Caregiver matching · Shift swaps

One place for every client

Keep inquiries, client records, care plans, contact preferences, and family communication together. Give the office the context behind every visit.

Intake and referrals · Care plans · Family access

Forms that fit your agency

Create assessments, incident reports, service agreements, and visit checklists. Collect responses in the office, from caregivers, or through a family link.

Form builder · Ready-to-use templates · Signed acknowledgements

A connected caregiver team

Give caregivers their schedule, GPS clock-in, visit tasks, notes, messages, and pay statements in one app. Manage hiring, credentials, and documents from the office.

Caregiver app · Visit verification · Credentials and HR

From the visit to the invoice

Turn verified visits into invoices using your rates. Manage family splits, long-term-care insurance packets, payment reminders, and bank or card autopay.

Billing and invoicing · Online payments · QuickBooks Online

The business behind the care

Review payroll, export to your payroll provider, and see performance by office. Keep tasks, messages, reports, and approvals in the same workspace.

Payroll exports · Reports · Multi-office operations
Two home care agency coordinators reviewing their work together
Agentic capabilities. Agency control.

Software that helps move the work forward.

Let the AI answer calls and texts, collect details, and start the next step under your business rules. Call-off coverage, missed clock-in follow-ups, and new-client inquiries move through the same records your team uses.

Your team sets the conditions, notifications, and approvals. AI features are optional and off until you enable them. Scheduling, forms, billing, and everyday work also run without AI.

Talk through your agency’s workflow

Start with the whole platform. Or start after hours.

Way one

Keep your system, add the after-hours line

Add after-hours support around your scheduling system, where a connection is available and authorized. HeyHomeCare answers calls and texts, follows your business rules and leaves a record for the morning.

  • The AI answers after hours: call-offs and replacement coverage, late and missed clock-ins, new-client inquiries, caregiver questions
  • Emergencies always go to a person; the AI never gives clinical advice
  • Your business rules decide each step, and your on-call manager is always behind it
  • AxisCare connects today: HeyHomeCare reads visits, caregivers and clients, and writes back the covered visit, a call log and a lead when you switch each on

Coming: WellSky Personal Care (your agency buys API access from WellSky; WellSky’s API can’t reassign a shift, so a covered shift becomes a note and a text to on-call) · AlayaCare (built; switched on once AlayaCare’s partner agreement is in place)

How the after-hours line works
Way two

Run your agency on HeyHomeCare

Your primary home care CRM: scheduling, client management, forms, billing, and invoicing in one workspace. Add agentic capabilities on your terms; every workflow also works with AI off.

  • Scheduling: recurring schedules, the week, day and month board, open shifts, copy week and undo
  • EVV: GPS clock-in in the caregiver app, clock-in by phone, and a review queue for visits outside your rules
  • The caregiver app in English and Spanish: visits, tasks, notes, mileage, pay statements and documents to sign
  • Client management, care plans, medications, hospital stays, and a family page with schedules, messages, and online pay
  • Forms for assessments, incident reports, service agreements, and visit checklists
  • Billing: invoices from completed visits, split payers and long-term-care insurance, bank or card autopay, payment reminders, QuickBooks Online
  • Payroll: overtime rules by state, a register you approve, and export files for ADP, Paychex, Viventium and Gusto
  • Reports by office, a report builder and CSV exports of all your data
Explore the home care CRM

Moving from AxisCare: the importer checks your data, runs both systems side by side so you see every difference, and switches on the day you choose. Leaving: export all of your data as CSV files at any time.

One plan with unlimited caregivers, calls and texts. Pricing is set with each agency — talk to us.

Covering other agencies’ phones? Explore HeyHomeCare for after-hours providers.

Your agency, connected

Let’s walk through your working day.

Show us how your agency schedules care, manages clients, and handles the unexpected. We’ll show you how it fits together in HeyHomeCare.