HeyHomeCare for CareSmartz360 agencies.

Your team has established ways to schedule care, manage records and support families. An after-hours connection can build on that foundation: the agency’s schedule remains the source of truth, while HeyHomeCare handles authorized calls and follow-ups.

CareSmartz360 publishes a customer API portal and an integration ecosystem. We need to confirm your agency’s access, plan eligibility and permitted uses with the vendor.

HeyHomeCare does not currently offer a CareSmartz360 connection. Roster access, schedules and inquiry handoffs are areas to evaluate. Clock-in visibility and schedule write-back remain unconfirmed for this proposed connection.

For connected agencies, your business rules decide when coverage outreach starts, who is contacted and which actions need approval. Emergencies always go to a person. Each proposed workflow must be confirmed for your connection before it is enabled.

Bring your CareSmartz360 contact and the workflows you want to support. We will assess API permissions, data freshness and office handoffs before proposing implementation or timing.

1. Start with the work
   Choose the calls, coverage requests and follow-ups your office wants help with. Identify which records the line would need.
2. Confirm access and responsibilities
   Review vendor permissions, connection availability and the updates your office will continue to make. Agree who approves each action.
3. Validate before launch
   Once a connection is available and authorized, check schedules, contact rules and escalation paths with your agency before enabling the line.

You may be adding after-hours support, opening a new agency or reviewing your next CRM. HeyHomeCare offers an after-hours solution and a primary CRM for private-pay, non-medical home care. The connection status above applies to using it alongside CareSmartz360.

HeyHomeCare brings scheduling, client management, care plans, forms, caregiver and family tools, billing, invoicing, payroll exports and reporting into one workspace. AI capabilities are optional.

There is no automatic CareSmartz360 importer. If you are evaluating HeyHomeCare as your CRM, we review permitted exports and available CSV imports with you and identify what needs manual setup before agreeing a transition.

Your existing system remains your official record until your office has validated the new setup and chosen a transition date. HeyHomeCare owners and admins can export their data as CSV files.

Explore the HeyHomeCare CRM →

CareSmartz360 customer API portal ↗. Vendor requirements can change; confirm access with your vendor and our team.

• HeyHomeCare for AxisCare agencies — Available with agency setup
• HeyHomeCare for WellSky Personal Care agencies — Planned connection · access review required
• HeyHomeCare for AlayaCare agencies — Built · partner approval pending
• HeyHomeCare for ShiftCare agencies — Potential integration · not available