Build on the workflows your team knows. Connect your AxisCare schedule to an after-hours line that follows your agency’s business rules, with your on-call manager in control.
Your team has established ways to schedule care, manage records and support families. An after-hours connection can build on that foundation: the agency’s schedule remains the source of truth, while HeyHomeCare handles authorized calls and follow-ups.
Contact sales for connection setup and ask your AxisCare account manager about authorized API access. Your administrator creates the token; HeyHomeCare validates its permissions and your agency’s connection before activation. Visits and clients refresh every 15 minutes.
The connection reads your schedule and clock-in state. With the applicable business rules enabled, it can write the covered visit, a call log and a new-client lead. It never clocks a caregiver in or out.
For connected agencies, your business rules decide when coverage outreach starts, who is contacted and which actions need approval. Emergencies always go to a person. Each proposed workflow must be confirmed for your connection before it is enabled.
Review API permissions, client contact preferences, coverage approvals and escalation contacts, then validate the connection against your agency’s schedule before forwarding calls.
You may be adding after-hours support, opening a new agency or reviewing your next CRM. HeyHomeCare offers an after-hours solution and a primary CRM for private-pay, non-medical home care. The connection status above applies to using it alongside AxisCare.
Start your native home care CRM online from $500/month for up to 50 active caregivers. Scheduling, client records, forms, billing and agent capabilities with 3,000 AI call minutes per month are included. SMS is quoted separately. Turn on AI under your own business rules; the CRM also works with AI off.
Start your CRMTalk to sales about after-hours-only service or connecting your scheduling system. Ask your current CRM account manager about API access. Supported actions depend on vendor approval, your agency access and a validated connection.
Talk to salesSelf-serve CRM starts at $500/month for up to 50 active caregivers, with agent capabilities and 3,000 AI call minutes per month. SMS is quoted separately. Larger agencies, additional call usage, after-hours-only service and integrations: talk to sales.
HeyHomeCare brings scheduling, client management, care plans, forms, caregiver and family tools, billing, invoicing, payroll exports and reporting into one workspace. AI capabilities are optional.
An AxisCare importer is built: start with a dry run, map offices and services, and compare both schedules side by side before choosing a transition date. Rates and credentials use CSV imports; historical invoices and payroll are compared, not copied.
Your existing system remains your official record until your office has validated the new setup and chosen a transition date. HeyHomeCare owners and admins can export their data as CSV files.
AxisCare integration marketplace ↗. Vendor requirements can change; confirm access with your vendor and our team.
Tell us which system you use, what your team needs after hours, and whether you are exploring a CRM. We’ll confirm availability and the steps your agency would need.