HeyHomeCare for ShiftCare agencies.

Your team has established ways to schedule care, manage records and support families. An after-hours connection can build on that foundation: the agency’s schedule remains the source of truth, while HeyHomeCare handles authorized calls and follow-ups.

ShiftCare documents administrator-managed API keys on Premium and Enterprise plans. Access is regional, so the agency’s plan and account region must be confirmed.

ShiftCare documents a public API, including shifts, staff and clients. HeyHomeCare has not built a ShiftCare connector; these vendor capabilities are a potential integration path, not features available in HeyHomeCare today.

For connected agencies, your business rules decide when coverage outreach starts, who is contacted and which actions need approval. Emergencies always go to a person. Each proposed workflow must be confirmed for your connection before it is enabled.

Confirm your ShiftCare plan and region, then review schedule access, caregiver identification and permitted updates with us. Agree a test scope before setting a launch date.

1. Start with the work
   Choose the calls, coverage requests and follow-ups your office wants help with. Identify which records the line would need.
2. Confirm access and responsibilities
   Review vendor permissions, connection availability and the updates your office will continue to make. Agree who approves each action.
3. Validate before launch
   Once a connection is available and authorized, check schedules, contact rules and escalation paths with your agency before enabling the line.

You may be adding after-hours support, opening a new agency or reviewing your next CRM. HeyHomeCare offers an after-hours solution and a primary CRM for private-pay, non-medical home care. The connection status above applies to using it alongside ShiftCare.

HeyHomeCare brings scheduling, client management, care plans, forms, caregiver and family tools, billing, invoicing, payroll exports and reporting into one workspace. AI capabilities are optional.

There is no automatic ShiftCare importer. An agency considering HeyHomeCare as its CRM starts with a review of permitted exports, available CSV imports and manual setup, followed by a schedule comparison before any transition.

Your existing system remains your official record until your office has validated the new setup and chosen a transition date. HeyHomeCare owners and admins can export their data as CSV files.

Explore the HeyHomeCare CRM →

ShiftCare API access requirements ↗. Vendor requirements can change; confirm access with your vendor and our team.

• HeyHomeCare for AxisCare agencies — Available with agency setup
• HeyHomeCare for WellSky Personal Care agencies — Planned connection · access review required
• HeyHomeCare for AlayaCare agencies — Built · partner approval pending
• HeyHomeCare for CareSmartz360 agencies — Potential integration · not available