Explore after-hours support around your WellSky Personal Care workflows. Start with the calls and handoffs your team wants help with, then confirm the connection your agency can authorize.
Your team has established ways to schedule care, manage records and support families. An after-hours connection can build on that foundation: the agency’s schedule remains the source of truth, while HeyHomeCare handles authorized calls and follow-ups.
WellSky offers Connect API for Personal Care. Your agency arranges access with WellSky; credentials, permitted data use and the connection scope need review before HeyHomeCare can be enabled.
A HeyHomeCare connection is not available for general activation. The planned scope includes schedule and roster access, with supported notes and a handoff to the office for schedule changes. Do not plan on automatic shift reassignment.
For connected agencies, your business rules decide when coverage outreach starts, who is contacted and which actions need approval. Emergencies always go to a person. Each proposed workflow must be confirmed for your connection before it is enabled.
Confirm that your product is WellSky Personal Care, discuss Connect API with your WellSky contact, and review access terms and required workflows with us. Other WellSky products have different interfaces.
You may be adding after-hours support, opening a new agency or reviewing your next CRM. HeyHomeCare offers an after-hours solution and a primary CRM for private-pay, non-medical home care. The connection status above applies to using it alongside WellSky Personal Care.
Start your native home care CRM online from $500/month for up to 50 active caregivers. Scheduling, client records, forms, billing and agent capabilities with 3,000 AI call minutes per month are included. SMS is quoted separately. Turn on AI under your own business rules; the CRM also works with AI off.
Start your CRMTalk to sales about after-hours-only service or connecting your scheduling system. Ask your current CRM account manager about API access. Supported actions depend on vendor approval, your agency access and a validated connection.
Talk to salesSelf-serve CRM starts at $500/month for up to 50 active caregivers, with agent capabilities and 3,000 AI call minutes per month. SMS is quoted separately. Larger agencies, additional call usage, after-hours-only service and integrations: talk to sales.
HeyHomeCare brings scheduling, client management, care plans, forms, caregiver and family tools, billing, invoicing, payroll exports and reporting into one workspace. AI capabilities are optional.
There is no automatic WellSky importer today. If your agency is exploring HeyHomeCare as its CRM, we plan available CSV imports, client setup and recurring schedules with you, and check the results before a transition.
Your existing system remains your official record until your office has validated the new setup and chosen a transition date. HeyHomeCare owners and admins can export their data as CSV files.
WellSky Personal Care Connect API ↗. Vendor requirements can change; confirm access with your vendor and our team.
Tell us which system you use, what your team needs after hours, and whether you are exploring a CRM. We’ll confirm availability and the steps your agency would need.