Client management

Know the person. Keep the context.

Bring contacts, care preferences, agreements, forms and visit history into a client record your whole office can work from. Pick up the next conversation with the right details in front of you.

See it in a demoFor private-pay home care · Works with AI off
heyhomecareClient workspace
Robert J., illustrative client
ClientRobert J.Private-pay home care
Primary contact
Family first
Preferred caregiver
Jasmine R.
Service agreement
Signed
Next visit
Monday · 9 AM
Jasmine R., illustrative caregiver
Preferred caregiverJasmine R.
Contact preferences stay with the client.
Illustrative workflow · Sample data
Inside the workflow

The details that make the difference.

Connected to the people, visits and records your office already works with.

01

A complete client record

Keep contact details, important documents, care plans and service agreements together. The record connects the office’s daily work to the person receiving care.

02

Contact the right person

Set whether the agency contacts the client or an authorized family member first. Respect staff-only contact rules and texting consent when communicating about visits.

03

Plan for changes in care

Record hospital stays, care risks and caregiver preferences. Keep the schedule and coverage decisions connected to the client’s current circumstances.

How it comes together

A clear next step. At every stage.

  1. 1

    Create the record

    Add the client and the people authorized to speak for them.

  2. 2

    Capture preferences

    Set care, communication and caregiver preferences.

  3. 3

    Keep it connected

    Review visits, forms and billing from the same client context.

Built around your agency

See your workflow, connected.

Walk through client management with our team. We’ll show how it fits your agency’s people, process and business rules.