Family access

Keep family close. Skip another password.

Give authorized families a signed link to the information and actions they need. Connect schedules, shared care details, invoices and questions to the same workspace your office uses.

See it in a demoFor private-pay home care · Works with AI off
heyhomecareFamily access
An illustrative family planning the coming week together
A little more peace of mindCare, in view.
Shared with an authorized family contact
Your next visitMonday · 9:00 AM–1:00 PM
Jasmine R., illustrative caregiver
Jasmine R.Your assigned caregiver
Shared care planVisit updatesInvoicesQuestions for the office
A signed link. No new password to remember.
Illustrative family view · Sample data
Inside the workflow

The details that make the difference.

Connected to the people, visits and records your office already works with.

01

See the care ahead

Show the schedule, verified visit marks and the assigned caregiver’s name and photo. Share the care plan, notes and documents the agency has made available.

02

Take the next step

Families can ask a question, request a change, message the office or respond about a visit. Requests reach the agency’s existing workflow rather than an isolated inbox.

03

Stay connected to billing

Show invoices by payer and a payment action where available. A new link can be sent by email when the family needs access again.

How it comes together

A clear next step. At every stage.

  1. 1

    Choose access

    Confirm the authorized contact and the information to share.

  2. 2

    Send the link

    Give the family a signed access link.

  3. 3

    Keep the conversation connected

    Handle family requests and questions in the agency workspace.

Built around your agency

See your workflow, connected.

Walk through family access with our team. We’ll show how it fits your agency’s people, process and business rules.