Work from one inbox
Message through the app or text without asking the coordinator to maintain two separate conversations. Keep the history available when another staff member picks up the thread.
Team & family messaging
One conversation. The context beside it.
Keep caregiver and family communication connected to the agency’s records. The office works from one inbox, with relevant tasks and call context close to the conversation.
See it in a demoFor private-pay home care · Works with AI offheyhomecareOffice inbox
CaregiverJasmine R.Caregiver conversation
Jasmine R.
Can we review next week?
Office reply · Draft
Let’s check your availability together.
Linked taskConfirm availability
The draft stays unsent until staff choose Send.
Inside the workflow
The details that make the difference.
Connected to the people, visits and records your office already works with.
Keep the next action nearby
Open caregiver-linked tasks from the conversation or call panel. Create a follow-up connected to the person instead of copying details into a separate list.
Compose deliberately
Keep a draft in memory while switching between conversations. Staff choose when to send, with the agency’s access and communication rules still applied.
How it comes together
A clear next step. At every stage.
- 1
Open the conversation
Review the person and recent communication.
- 2
Respond or follow up
Send a message or create a linked task.
- 3
Keep the history
Let the next staff member see the conversation’s context.
Built around your agency
See your workflow, connected.
Walk through team & family messaging with our team. We’ll show how it fits your agency’s people, process and business rules.