Tasks & office follow-ups

Keep the follow-up with the work.

Turn an open question into a task connected to the right caregiver, client or visit. Give your office a shared record of what needs attention and what has been completed.

See it in a demoFor private-pay home care · Works with AI off
heyhomecareAgency workspace
Nina K., illustrative office coordinator
Office coordinatorNina K.Office follow-ups
Tasks & office follow-upsWhat needs the office
  • 01
    Confirm availabilityMaria D. · Open
  • 02
    Review visit timeRobert J. · Open
  • 03
    Family callbackEleanor M. · Snoozed
  • 04
    Document follow-upCompleted
One task record, available where the work happens.
Illustrative workflow · Sample data
Inside the workflow

The details that make the difference.

Connected to the people, visits and records your office already works with.

01

Create in context

Add a task from Today or a caregiver conversation. Link the relevant person and, when helpful, the visit so the next staff member knows what the follow-up is about.

02

Work one shared list

Review open work, including snoozed items, and keep completed or dismissed tasks available. The same task record appears across the relevant views.

03

Respect office responsibilities

Tasks inherit the appropriate office context and use the existing permissions. A follow-up created in communications stays connected to the agency’s normal task workflow.

How it comes together

A clear next step. At every stage.

  1. 1

    Capture the next action

    Create the task while the context is fresh.

  2. 2

    Connect the record

    Link the caregiver, client or visit involved.

  3. 3

    Resolve and record

    Complete, snooze or dismiss the work as appropriate.

Built around your agency

See your workflow, connected.

Walk through tasks & office follow-ups with our team. We’ll show how it fits your agency’s people, process and business rules.