AlayaCare · Built · partner approval pendingUpdated September 20264-minute read

HeyHomeCare for AlayaCare agencies.

Plan after-hours support around your AlayaCare operations. Your scheduling system stays central while we work through the permissions and validation needed for a HeyHomeCare connection.

A guide to working with your agency’s software. Vendor names identify the systems discussed; inclusion does not imply a partnership or endorsement.

Connection status
Built · partner approval pending. HeyHomeCare has built AlayaCare reads and visit write-back, but these have not been validated on a live AlayaCare account. The connection is not available for general activation while partner approval is pending.
01 / Working together

After-hours support around your system.

Your team has established ways to schedule care, manage records and support families. An after-hours connection can build on that foundation: the agency’s schedule remains the source of truth, while HeyHomeCare handles authorized calls and follow-ups.

AlayaCare publishes APIs and a partner integration program. Activation requires the applicable partner agreement and permission for the intended AI use, followed by agency-specific validation.

HeyHomeCare has built AlayaCare reads and visit write-back, but these have not been validated on a live AlayaCare account. The connection is not available for general activation while partner approval is pending.

For connected agencies, your business rules decide when coverage outreach starts, who is contacted and which actions need approval. Emergencies always go to a person. Each proposed workflow must be confirmed for your connection before it is enabled.

Read the AlayaCare connection details →

02 / Your setup

A clear path before you begin.

Review the proposed workflows with your AlayaCare contact and our team. Confirm permitted data access, approvals and a test environment before agreeing a launch plan.

  1. Start with the work
    Choose the calls, coverage requests and follow-ups your office wants help with. Identify which records the line would need.
  2. Confirm access and responsibilities
    Review vendor permissions, connection availability and the updates your office will continue to make. Agree who approves each action.
  3. Validate before launch
    Once a connection is available and authorized, check schedules, contact rules and escalation paths with your agency before enabling the line.
03 / Your options

Support today. Room for what’s next.

You may be adding after-hours support, opening a new agency or reviewing your next CRM. HeyHomeCare offers an after-hours solution and a primary CRM for private-pay, non-medical home care. The connection status above applies to using it alongside AlayaCare.

Way one

Keep your system, add the after-hours line

Add after-hours support around your scheduling system, where a connection is available and authorized. HeyHomeCare answers calls and texts, follows your business rules and leaves a record for the morning.

How the after-hours line works
Way two

Run your agency on HeyHomeCare

Your primary home care CRM: scheduling, client management, forms, billing, and invoicing in one workspace. Add agentic capabilities on your terms; every workflow also works with AI off.

Explore the home care CRM

One plan with unlimited caregivers, calls and texts. Pricing is set with each agency — talk to us.

04 / Exploring a CRM

Considering a different setup? Take it at your pace.

HeyHomeCare brings scheduling, client management, care plans, forms, caregiver and family tools, billing, invoicing, payroll exports and reporting into one workspace. AI capabilities are optional.

There is no automatic AlayaCare importer today. For agencies exploring the HeyHomeCare CRM, we first review permitted exports, available CSV imports and the records that need manual setup. Agree a validation plan before changing systems.

Your existing system remains your official record until your office has validated the new setup and chosen a transition date. HeyHomeCare owners and admins can export their data as CSV files.

Explore the HeyHomeCare CRM →

05 / Further reading

Explore the connection options.

AlayaCare API and partner agreements ↗. Vendor requirements can change; confirm access with your vendor and our team.

FAQ

Frequently asked questions.

Q.01
Can we use HeyHomeCare alongside AlayaCare?
Built · partner approval pending. HeyHomeCare has built AlayaCare reads and visit write-back, but these have not been validated on a live AlayaCare account. The connection is not available for general activation while partner approval is pending. AlayaCare publishes APIs and a partner integration program. Activation requires the applicable partner agreement and permission for the intended AI use, followed by agency-specific validation.
Built around your agency

Start with your workflows. Plan the right fit.

Tell us which system you use, what your team needs after hours, and whether you are exploring a CRM. We’ll confirm availability and the steps your agency would need.