HeyHomeCare for AlayaCare agencies.

Your team has established ways to schedule care, manage records and support families. An after-hours connection can build on that foundation: the agency’s schedule remains the source of truth, while HeyHomeCare handles authorized calls and follow-ups.

AlayaCare publishes APIs and a partner integration program. Activation requires the applicable partner agreement and permission for the intended AI use, followed by agency-specific validation.

HeyHomeCare has built AlayaCare reads and visit write-back, but these have not been validated on a live AlayaCare account. The connection is not available for general activation while partner approval is pending.

For connected agencies, your business rules decide when coverage outreach starts, who is contacted and which actions need approval. Emergencies always go to a person. Each proposed workflow must be confirmed for your connection before it is enabled.

Read the AlayaCare connection details →

Review the proposed workflows with your AlayaCare contact and our team. Confirm permitted data access, approvals and a test environment before agreeing a launch plan.

1. Start with the work
   Choose the calls, coverage requests and follow-ups your office wants help with. Identify which records the line would need.
2. Confirm access and responsibilities
   Review vendor permissions, connection availability and the updates your office will continue to make. Agree who approves each action.
3. Validate before launch
   Once a connection is available and authorized, check schedules, contact rules and escalation paths with your agency before enabling the line.

You may be adding after-hours support, opening a new agency or reviewing your next CRM. HeyHomeCare offers an after-hours solution and a primary CRM for private-pay, non-medical home care. The connection status above applies to using it alongside AlayaCare.

HeyHomeCare brings scheduling, client management, care plans, forms, caregiver and family tools, billing, invoicing, payroll exports and reporting into one workspace. AI capabilities are optional.

There is no automatic AlayaCare importer today. For agencies exploring the HeyHomeCare CRM, we first review permitted exports, available CSV imports and the records that need manual setup. Agree a validation plan before changing systems.

Your existing system remains your official record until your office has validated the new setup and chosen a transition date. HeyHomeCare owners and admins can export their data as CSV files.

Explore the HeyHomeCare CRM →

AlayaCare API and partner agreements ↗. Vendor requirements can change; confirm access with your vendor and our team.

• HeyHomeCare for AxisCare agencies — Available with agency setup
• HeyHomeCare for WellSky Personal Care agencies — Planned connection · access review required
• HeyHomeCare for CareSmartz360 agencies — Potential integration · not available
• HeyHomeCare for ShiftCare agencies — Potential integration · not available