PointClickCare vs WellSky: the two giants of post-acute software.

PointClickCare has the largest SNF and senior living install base in North America — 26,000+ care providers. The platform was built around facility-based clinical workflows: MDS assessments, MDS 3.0 quality measures, pharmacy integration, regulatory reporting tuned to long-term care.

For multi-facility operators, PCC’s footprint also means staff already know it. Recruiting nurses and clinical staff to a PCC facility is operationally easier than recruiting onto a less-common platform.

WellSky owns the broadest home-based services portfolio in post-acute. Home Health, Hospice, and Personal Care (formerly ClearCare, acquired 2019) are all core products under one vendor. Rehabilitation and several niche workflows round out the suite.

For an enterprise running multiple home-based services, WellSky is the natural consolidation play. PCC has a Home Care product but it’s not at parity with WellSky’s home-based depth — or with dedicated home care platforms.

The PointClickCare Marketplace lists 350+ certified integrations, making it the largest ecosystem in post-acute. Pre-certified partners mean less custom integration work for multi-facility operators running many vendors alongside PCC.

WellSky maintains an active integration program with significant partner depth, but the certification model is less standardized than PCC’s. Partners building against WellSky modules often land on per-module integrations rather than a single marketplace contract.

PointClickCare commonly prices per-bed for SNF deployments, typically in the $400–700/bed/month range. Multi-facility contracts are negotiated.

WellSky commonly prices per-license per-module. Personal Care mid-market deployments often land at $500–1,500/month. Home Health and Hospice modules scale by patient census and user count.

Both vendors run enterprise sales motions. Real numbers depend heavily on scale, module mix, and contract terms.

HeyHomeCare is the after-hours operations line for home care agencies, not facilities. Its AI answers the agency’s calls and texts after hours; the agency’s business rules decide each step, and the on-call manager is always behind it. Emergencies always go straight to a person.

HeyHomeCare isn’t connected to PointClickCare today. For a home care agency beside PCC, the after-hours line works by forwarding: it takes the call or text, follows the business rules and gives your on-call manager the facts to act in your own system.

WellSky Personal Care is coming; it’s the next connection being built. Your agency buys API access from WellSky, which takes weeks. WellSky’s API can’t reassign a shift, so a covered shift becomes a shift note plus a text to on-call saying what to change in WellSky. Until then, the line works by forwarding there too.

Single-vendor consolidation simplifies reporting and admin overhead but can sacrifice depth in any one care setting. Two common patterns at enterprise scale:

For SNF and senior living operators, PointClickCare is the default. Largest install base, deepest facility clinical workflows, biggest marketplace.

For home health, hospice, and personal care operators, WellSky is the default. Broadest home-based portfolio, mature compliance, and the largest installed base in those settings.

For multi-facility operators running both SNF and home care, the practical pattern is running both — or PCC for SNF plus a dedicated home care platform that isn’t WellSky’s Personal Care module if private-pay or modern UX matters more than vendor consolidation.